Visitor Information

We're glad you're here!

To help you get settled quickly during your stay at our “Home for Generations,” we’ve compiled the most important information for you here.

If you have any questions, please feel free to contact the front desk at any time.

RECEPTION

Open daily from 7:30 a.m. to 10:00 p.m. (Short meal breaks: 11:45 a.m.–12:15 p.m. and 5:30 p.m.–6:00 p.m.).

☎ Extension 100, available 24/7—even at night—for emergencies.

BUILDING ENTRANCE & ROOM KEYS

The main entrance is open until 11:00 p.m. After that, please use your room key card to access the side entrance.

CULINARY & BAR MENU | HOURS OF OPERATION

Breakfast: 7:30–10:00 a.m. in the dining room. For your day trip, we’ll be happy to refill the hiking tea you’ve brought along or prepare a packed lunch for you upon request.
Half-board: Dinner starts at 6:30 p.m.; last entry at 8:30 p.m. If you’d like to dine out one evening, please let us know by the evening before at the latest. The corresponding amount will be credited to your account. Walk-in reservations are possible subject to availability. The weekly menu is posted.
Pizzeria Alpin: Hot meals served from 12:00 p.m. to 2:00 p.m. and 5:30 p.m. to 9:00 p.m.; pizza and cake available all day from 12:00 p.m. to 10:00 p.m.
Bar & Jass-Stübli: 3:00 p.m.–11:00 p.m. Wind down at the end of the day with fresh retro cocktails, relaxing music, and a cozy game of Jass or backgammon.

YOUR ROOM

Do you need anything? Feel free to ask us! Upon request, we can bring you:

Extra pillow · Extra blanket · Toothbrush · Razor · Sewing kit · Toiletry set · Shoehorn · Extra chairs · Electric kettle · Minibar restock · Clothes hanger · Adapter

LAUNDRY SERVICE:
You will find a laundry bag and the price list in the closet. Please drop off the bag at the front desk by 10:00 a.m.

DEPARTURE

Check-out is by 11:00 a.m. Please settle your bill at the front desk. We’ll be happy to store your luggage for you on the day of your departure. For stays of 4 or more nights, our transportation service to the Pontresina train station is free of charge.

BELLAVITA · WELLNESS

Tickets for the Bellavita Water Park & Spa (CHF 30.– per adult, as of 2026/27) are available at our front desk. This includes all-day admission to the water park and the sauna area. If you purchase your ticket through us, we’ll provide you with a bath towel free of charge. We’d be happy to book massage appointments for you at Bellavita.

(Please note: Unfortunately, we are unable to offer discounted tickets for seniors or children at the hotel.)

Wi-Fi

Connect to the “Engadinerhof-Gast” network . You don’t need a password; instead, you’ll generate your own access code when you log in using your cell phone number (works for cell phones, tablets, and laptops; multiple devices can log in with a single cell phone number).

NEARBY (PONTRESINA)

Coop supermarket: about 150 m
Pharmacy: about 350 m
Schocher Stationery Store: about 400 m
Pontresina Train Station: about 1 km

PARKING LOT

Covered parking spaces (Mulin Parking Garage) and uncovered outdoor parking spaces (behind the pizzeria / behind the building) are available for a fee. Please check with the front desk for availability.

RESTAURANTS IN THE AREA

As an alternative outside of our restaurant hours, the nearby Bun Di restaurant is open until around 11:00 p.m. You can enjoy excellent fish dishes at the Hotel Albris. The Pitschna Scena offers local Graubünden cuisine and vegan specialties. At Deco, you’ll find sushi and Thai dishes. The Sport Stübli entices guests with local specialties and themed weeks. Meat lovers will find what they’re looking for at “Crap da Fö” (Hotel Palü), where local classics are given a modern twist.

QUIET & SMOKING

We ask that you observe quiet hours from 10:00 p.m. to 7:00 a.m. Our entire hotel is smoke-free—smoking is also prohibited on the balconies. A designated smoking area is located on the terrace next to the front desk.

SKI / BIKE ROOM

Our ski and bike storage room is located in the basement (–1) and can be accessed by elevator or from the outside at street level. A heating unit is available for your skis and hiking boots, as well as a shoe-cleaning machine. Please use these to ensure your equipment dries properly and the house stays clean. (We assume no liability for bicycles or ski equipment.)

TRANSPORT

If you need a ride to the Pontresina train station or the medical center, we’d be happy to arrange it through our in-house transportation service. The “Pontresina Post” bus stop is also just 120 meters from the hotel.

TIPS

If you'd like to do something nice for the team, there are two donation boxes at the front desk: one for the dining and kitchen staff, and one for housekeeping, front desk, and maintenance.

WHAT TO DO IN CASE OF FIRE OR AN EMERGENCY

Please review the evacuation plan in your room. Smoking, open flames, and the use of irons, gas stoves, or toasters in your room are prohibited by law. In the event of a fire, proceed to the upper gravel parking lot (Assembly Point 1) or, in case of inclement weather, to Hotel Müller (Assembly Point 2).

Police: 117 | Fire Department: 118 | Ambulance: 144

WINTER IN THE ENGADINE

In partnership with Engadin Mountains, we offer the discounted “Sleep & Ski” ski pass for CHF 55.– per person per day (as of winter 2026/27). This offer is only available for the entire duration of your stay. The best way to purchase single-day passes at a discount is online at snow-deal.ch or directly at the station. (Note: The hotel no longer prints physical ski and mountain rail passes.)

Winter Hiking & Cross-Country Skiing:

Cross-Country Skiing: Pontresina is the ultimate cross-country skiing mecca. Right in the village, you have access to an extensive network of trails—ideal for classic-style gliding or energetic skating.
Winter Hiking: The enchanting, groomed trail into Val Roseg or the easy route leading directly to the foot of the Morteratsch Glacier offer wonderful opportunities to experience nature in the snow.

Ski Schools:

We recommend the Swiss Ski School in Pontresina for all ages and skill levels. The easily accessible meeting point at Languard is located right next to the hotel.

SUMMER IN THE ENGADINE

Mountain railways & public transportation included:

For stays of 2 nights or more, all mountain rail tickets and public transportation (Engadin buses, the Rhaetian Railway in the Upper Engadin, and the PostBus to Bergell) are included. You will receive an email directly from Engadin Tourism with your online ticket.

Deposit Refund: With your online ticket, you can pick up a physical card at any mountain station (deposit: CHF 10). After your stay, you’re welcome to conveniently return this card to us at the front desk, and we’ll refund your deposit.

Summer Camps for Children:

For our youngest guests, the vacation region offers exciting activity weeks in the summer (e.g., the Kids Bike League in Pontresina, rock-climbing courses, or sailing camps on the lake). Please contact us—we’d be happy to help you sign up!

EXCURSION IDEAS FOR EVERY GENERATION

For cake lovers

We recommend a hike to the Paradieshütte to all food lovers. Walk down the Via Maistra, then turn right after the Hotel Schweizerhof toward the Languard chairlift. Take the chairlift up to Alp Languard. The restaurant there is famous for its giant, homemade cream slices. If you’re still in the mood for fresh fruit cake, hike from here for about 60 minutes on a gentle uphill path to the Paradieshütte—panoramic views included.

For train enthusiasts

Enjoy a nostalgic ride on the Rhaetian Railway over the Bernina Pass to Alp Grüm. Passing the imposing Morteratsch Glacier, the train winds its way up to an altitude of over 2,000 meters. At the station restaurant there, you can enjoy authentic Puschlav pizzoccheri while taking in the view of the Palü Glacier.

For cheese lovers

At the demonstration cheese dairy near the Morteratsch train station, you can watch the cheesemakers as they craft traditional glacier cheese over an open fire. The outdoor area is the perfect spot for a hearty Alpine brunch featuring regional platters. (Walking distance from Pontresina: about 90 minutes; stroller-friendly).

For Water Lovers

Lej da Staz (Lake Staz) is the most popular swimming lake in the region. Because it’s located in a marsh, it warms up faster than the larger lakes. The idyllic walk through the Staz Forest takes about 45 to 60 minutes from Pontresina. Barbecue areas are available for free use at the lake.

For Families & Animal Lovers

Ibex Paradise Loop Trail: An educational trail right in Pontresina. In the spring and early summer, you can often spot these majestic animals with binoculars right on the terraced slopes of Alp Languard.

Horse-drawn carriage rides to Val Roseg: A romantic experience for all ages. Let a horse-drawn carriage take you to the car-free Val Roseg for a dessert buffet at the Hotel Roseg Gletscher. (Scheduled carriages depart from the Pontresina train station, or make a reservation through our front desk.)

Feeding Squirrels: If you’re patient, you’ll encounter tame squirrels and forest birds along the path to Lake Stazersee—they’ll often eat nuts right out of your hand.

For Culture Lovers

Camerata Pontresina: A musical highlight! From late June through mid-September, the chamber orchestra enchants audiences with open-air concerts in the mornings in the Taiswald (or in the Rondo in case of bad weather). Free with the guest card.

Museum Alpin & Sgraffito Tour: Right next to our house, the Museum Alpin offers insights into traditional home life and alpinism. Combine this with a stroll through the neighborhoods of Laret and Giarsun to admire the ornate sgraffito facades and the Spaniola Tower (13th century).

Segantini Museum (St. Moritz): The impressive works of the high-mountain painter Giovanni Segantini are perfectly showcased under the museum’s large dome. (Bus lines 602 and 605, Segantini Museum stop).

For Glacier Lovers

Morteratsch Glacier: The themed trail starting at the Morteratsch train station climbs gently and leads directly to the tongue of the retreating glacier (about 50 minutes each way). Those who wish to set foot on the eternal ice can book a safe, guided tour through the Pontresina Mountaineering School.

Cavaglia Glacier Garden: On a loop trail that takes you past 30 glacial mills and the striking Cavagliasco Gorge, you can marvel at a train station located below Alp Grüm. Admission is free with a guest card.

For lovers of the old days

Since your stay at our hotel already immerses you in a bygone era, we recommend these excursions so you can experience the history of the Engadin even more deeply:

Engadin Museum (St. Moritz): Fascinating home decor from past centuries, featuring historic rooms and chests.

Casa Tomé (Poschiavo): This magnificently preserved 14th-century farmhouse offers a vivid glimpse into everyday rural life of that era.

Chesa Planta (Samedan): This imposing patrician mansion, built in 1595, features magnificent living quarters once occupied by the Graubünden nobility and houses a historical library.

OUR PERSONAL HIKING RECOMMENDATIONS

The Engadin offers the right route for every fitness level. Please note that we are located at an elevation of approximately 1,800 meters above sea level. Assess your fitness level realistically, make sure to wear sturdy shoes, and bring plenty of water. For leisurely walks, we recommend the side valleys (Val Roseg, Val Fex, Val Bever). If you have any questions, we’d be happy to advise you in person!

Easy Hikes

Pontresina – Lej da Staz – St. Moritz (approx. 2.5–3 hours): A leisurely walk through Swiss stone pine forests to the idyllic lake. Ideal for a relaxed pace. Return from St. Moritz by bus or train.
Pontresina – Morteratsch (approx. 2–3 hours): A pleasant hike through the Bernina Valley with high-alpine views, without any steep climbs.
Alp Languard – Paradieshütte – Pontresina (approx. 2–2.5 hours): After a comfortable chairlift ride up, the trail leads gently downhill. Mountain views without a long climb.

Moderately Difficult Hikes

Maloja – Lej da Cavloc (approx. 3–3.5 hours): An atmospheric nature hike through the Bergell valley to a mountain lake surrounded by fir forests.
Surlej – Hahnensee – Pontresina (approx. 4–4.5 hours): A varied panoramic route with beautiful views of the Engadin lake landscape.
Alp Languard – Segantini Hut – Muottas Muragl (approx. 3–4 hours): A magnificent route that combines nature and culture. Hike up from Languard to the hut, followed by a comfortable descent from Muottas Muragl via the funicular.

Challenging Hikes

Furtschellas – Corvatsch (approx. 4 hours): A spectacular high-altitude hike for experienced hikers through the Corvatsch region, featuring mountain lakes and sweeping views.
Piz Languard from Alp Languard (approx. 4–5 hours): A true summit experience! The challenging ascent is rewarded with a 360° view of the Upper Engadine (good physical condition and sure-footedness are essential).
Fuorcla Valletta from Marguns (approx. 5–6 hours): A quiet, secluded hike through unspoiled mountain scenery. For guests in excellent physical condition who are looking for the rugged side of the Alps.

HEATING & VENTILATION

Our heating system is timer-controlled. To prevent heat loss and frost damage, we ask that you keep the windows closed during the winter and, if necessary, only open them briefly to ventilate.